Home Heating Assistant

Iron River Home Office

Home Heating Assistant Career Description

Full-Time Position
8am – 5pm
Monday – Friday

The home heating office assistant will assist customers with home heating orders. Must be well organized, customer service oriented and able to pay attention to detail.

PREFERRED QUALIFICATIONS

  • Must be 18 years or odler.
  • Excellent customer service skills.
  • Willingness to learn and problem-solving skills.
  • Friendly attitude with good verbal communication skills.
  • Encouragement to make advancements in your career.

Address: 303 Selden Road, Iron River, MI 49935
Phone: 906.265.6144

Responsibilities
  • Act as the first point of contact, dealing with correspondence and phone calls.
  • Take orders and provide friendly customer service.
  • Resolve customer related issues.
  • Input of data into spreadsheets.
  • Dispatch delivery trucks with state-of-the-art software.
  • Process payments and post transactions.
  • Provide additional support to the home heating team as necessary.